Terms of service
Last updated: 3 September 2026
1. Overview
This website, ceoboard.shop (the “Site”), is operated by Krystev International LTD. Throughout these Terms of Service, “we”, “us” and “our” refer to Krystev International LTD.
These Terms of Service govern your use of the Site and your purchase and use of our digital products. By visiting the Site, placing an order or accessing a digital product, you agree to these Terms, our Privacy Policy and our Refund Policy.
If you do not agree to these Terms, you must not use the Site or purchase our products.
Nothing in these Terms limits any mandatory consumer rights that apply to you under the law of your country of residence.
2. Seller information
Legal name: Krystev International LTD. (Кръстев Интернешънъл ЕООД)
UIC / EIK: 207331574
Registered address: Bulgaria, Sofia 1612, Krasno Selo District
VAT registration: Not VAT registered
Email: support.ceo.board@gmail.com
Website: https://ceoboard.shop
Customer support is also available through our official Instagram and Facebook accounts. For order-specific or legal enquiries, email is the recommended contact method.
3. Eligibility
You may purchase from the Site if you have the legal capacity to enter into a binding contract. If you are under the age at which you can legally enter into a contract in your country, a parent or legal guardian must place the order for you.
You agree to provide current, complete and accurate purchase and account information.
4. Digital products
All products sold through the Site are digital unless a product page expressly states otherwise. No physical item will be shipped.
The CEO Execution System™ may include printable PDF files, an A3 board, an A4 Mini Board, fillable PDF files, GoodNotes-compatible files, guides, reviews, worksheets, wallpapers and other digital resources described on the relevant product page.
Product images, device mock-ups, printed examples and lifestyle photographs are illustrative. The files and formats included in your purchase are those stated in the product description at the time of purchase.
5. Orders and contract formation
Your order is an offer to purchase the selected digital product. A binding contract is formed when we accept your order and send an order confirmation or make the digital files available to you.
We may refuse or cancel an order before delivery where reasonably necessary, including in cases of suspected fraud, payment failure, pricing error, technical error or unlawful activity. If we cancel a paid order before access is provided, we will refund the amount paid.
Please check your email address carefully before completing checkout. We are not responsible for delays caused by an incorrect email address supplied by you, but we will provide reasonable assistance if you contact us.
6. Prices, taxes and payment
Prices are displayed in the currency shown at checkout. Currency conversions may be approximate, and your bank or payment provider may charge conversion or transaction fees.
Any taxes required by applicable law will be calculated or displayed at checkout where relevant. Krystev International LTD. is not currently registered for VAT.
Payments may be processed through Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay or other payment methods displayed at checkout. Payment providers process your payment information under their own terms and privacy policies.
7. Digital delivery and access
Digital products are normally made available immediately after successful payment through the checkout confirmation page, a download link, email or another digital-delivery method.
Occasional delays may occur because of payment review, incorrect contact information, email filtering or a technical issue. If you do not receive access within a reasonable time, contact support.ceo.board@gmail.com with your order number and the email address used for the order.
You are responsible for downloading and securely storing your files while the download link is available. We may assist with renewed access, but we do not guarantee permanent hosting or indefinite availability of download links.
8. Immediate delivery and right of withdrawal
Where applicable law gives you a cancellation or withdrawal period for digital content, you may be asked at checkout to:
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expressly request that delivery or access begin immediately; and
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acknowledge that you lose your statutory right of withdrawal once access to or downloading of the digital content begins.
If you provide that consent and acknowledgement, and access or downloading begins, your right to cancel because you changed your mind ends to the extent permitted by applicable law.
If immediate access has not begun and you retain a statutory right of withdrawal under applicable law, you may exercise that right by contacting support.ceo.board@gmail.com.
This section does not remove any rights you may have where digital content is faulty, corrupted, materially not as described or otherwise non-conforming.
9. Refunds
Refunds, cancellations, duplicate purchases and problems with digital files are governed by our Refund Policy, which forms part of these Terms.
Because digital files can be accessed and copied immediately, we do not normally provide change-of-mind refunds after access or downloading has begun, except where required by law.
10. Personal-use licence
Unless a product page expressly grants a different licence, your purchase gives you a limited, non-exclusive, non-transferable, revocable licence to use the digital product for your own personal use.
You may:
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download the files to your personal devices;
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print copies for your own personal use; and
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reuse the system for your own future planning cycles where the product is described as reusable.
You may not:
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share, forward, upload, resell, sublicense or redistribute the files;
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provide copies to colleagues, clients, teams, organisations or third parties;
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use the files as part of a paid service, course, membership, template library or client deliverable;
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remove branding, copyright notices or proprietary markings;
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copy, reproduce, modify or create derivative products for resale or distribution; or
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make the files publicly accessible, including through shared drives, websites, social media or file-sharing platforms.
A separate licence is required for team, client or commercial use. Contact us before using the product for any purpose beyond personal use.
11. Intellectual property
The Site, The CEO Execution System™, product names, layouts, designs, text, graphics, downloads and other content are owned by or licensed to Krystev International LTD. and are protected by applicable intellectual-property laws.
Purchasing a product does not transfer ownership of any intellectual-property rights. Only the limited licence described in these Terms is granted.
12. Technical requirements
You are responsible for having compatible hardware, software and internet access. Depending on the format you choose, you may need:
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a PDF reader or compatible browser;
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a printer capable of printing A4 or A3 files;
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a compatible tablet and GoodNotes or another suitable annotation application; or
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a computer and software capable of opening fillable PDF files.
GoodNotes and other third-party applications are not included with your purchase unless expressly stated. Printer output can vary according to printer settings, paper, ink, scaling and colour calibration.
We recommend downloading the files and checking the included setup or print instructions before use.
13. Product updates
We may improve, correct or update digital products at our discretion. Unless expressly promised on the product page, your purchase does not include lifetime updates, future products, new editions or ongoing support.
We may replace a file with a corrected version where necessary. Such changes will not materially remove the core functionality purchased by existing customers.
14. No guarantee of results
The CEO Execution System™ is a planning and productivity tool. It does not provide legal, financial, medical, psychological, employment or professional advice.
We do not guarantee revenue, business growth, productivity, goal completion or any particular result. Results depend on factors outside our control, including how consistently and appropriately you use the system, your decisions, circumstances and effort.
Testimonials and examples describe individual experiences and are not guarantees of typical or future results.
15. Reviews and user content
If you submit a review, photograph, comment or other content, you confirm that it is truthful, relates to your genuine experience and does not violate another person’s rights.
You grant us a non-exclusive, worldwide, royalty-free licence to display, reproduce and use submitted content for operating and promoting the Site and our products, subject to applicable privacy and consumer-protection law. Where practical, we may display only your first name, surname initial or chosen public name.
You may request removal of your review or associated photograph by emailing support.ceo.board@gmail.com. We may remove content that is unlawful, abusive, misleading, irrelevant or infringes third-party rights. We will not suppress a review merely because it is critical.
16. Prohibited use
You must not use the Site or products to break the law, infringe intellectual-property or privacy rights, introduce malicious code, interfere with the Site, scrape content without permission, submit false information, commit fraud or misuse another person’s payment details.
We may suspend access or take appropriate action where we reasonably believe these Terms or applicable law have been violated.
17. Third-party services and links
The Site may rely on or link to third-party services, including Shopify, payment providers, GoodNotes, Judge.me, Klaviyo, Meta, TikTok and social-media platforms. We do not control third-party services and are not responsible for their availability, independent acts or separate terms.
References to third-party products or platforms do not imply sponsorship or endorsement unless expressly stated.
18. Errors and availability
We try to keep product descriptions, prices and Site information accurate. We may correct typographical, technical or pricing errors and update information where reasonably necessary.
We do not promise uninterrupted or error-free access to the Site. Temporary interruptions may occur for maintenance, security, provider outages or circumstances outside our reasonable control.
19. Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses, loss of profits, loss of opportunity, loss of data or losses caused by your failure to download, store, print or use the files correctly.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law. Nothing in these Terms excludes liability or consumer remedies that cannot lawfully be excluded or limited, including liability for fraud, deliberate misconduct, death or personal injury caused by negligence where applicable.
20. Governing law and disputes
These Terms are governed by the laws of the Republic of Bulgaria, without excluding any mandatory consumer protections available to you under the law of your habitual country of residence.
Before starting formal proceedings, please contact support.ceo.board@gmail.com so we can try to resolve the issue directly. Consumers may also use any competent alternative dispute-resolution body or court available under applicable law.
If you are acting as a consumer, nothing in this section deprives you of the right to bring a claim before a court that has jurisdiction under mandatory consumer law.
21. Changes to these Terms
We may update these Terms to reflect changes to our products, services, legal obligations or business practices. The version published on the Site when you place an order will generally govern that purchase, except where a change is required by law.
22. Severability and waiver
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision on one occasion is not a waiver of the right to enforce it later.
23. Contact
Questions about these Terms, an order or a digital download should be sent to:
Krystev International LTD.
UIC / EIK: 207331574
Bulgaria, Sofia 1612, Krasno Selo District
Email: support.ceo.board@gmail.com